Terms & Conditions

These Terms & Conditions govern your use of https://treeservicebysam.com and outline service and communication expectations when working with Sam’s Tree Service in San Jose, CA and nearby areas.

Call (408) 718-6723

Acceptance of Terms

By visiting this website, submitting a form, requesting a quote, or scheduling service with Sam’s Tree Service, you agree to these Terms & Conditions.

Service Scope & Estimates

Tree work can involve variables such as access, tree condition, and hidden hazards. Estimates are based on the information available at the time. Final scope and pricing may change if conditions differ from what was described or visible during assessment.

Scheduling

Scheduled dates and times are estimates and may shift due to weather, safety conditions, or prior job complexity. We aim to communicate updates as soon as possible.

Customer Responsibilities

To support safe service, customers agree to:

Provide accurate location and access information
Keep pets and people away from active work areas
Inform us about known hazards or restrictions
Ensure access to the work area on the scheduled date

Safety & Worksite Control

Tree work is hazardous. Sam’s Tree Service controls the worksite during active operations for safety reasons. Customers and bystanders must remain outside the designated safety zone.

Payments

Payment terms are provided during scheduling or on an invoice. Work may require a deposit depending on scope. Any agreed payment terms must be followed to proceed with service.

Cancellations

If you need to reschedule or cancel, please provide notice as soon as possible. Last-minute cancellations may impact scheduling availability.

Calls, Texts, and Email Communications

By calling, texting, or submitting a form, you consent to receive communications from Sam’s Tree Service related to your request. Message and data rates may apply. You can opt out of text messages at any time by replying STOP.

Website Use

You agree not to misuse the website, attempt unauthorized access, or use the site in a way that disrupts service. Content on this website may not be copied or reused without permission.

Limitation of Liability

To the maximum extent permitted by law, Sam’s Tree Service is not liable for indirect or consequential damages arising from website use or service scheduling. Tree work is performed with safety-first methods, but outcomes can be affected by conditions beyond control such as hidden decay, underground utilities, or severe weather.

Policy Updates

We may update these Terms & Conditions from time to time. Updates will be posted on this page.

Contact

For questions about these Terms, contact Sam’s Tree Service at (408) 718-6723.

Business Address: 337 Hanson Ave, San Jose, CA 95117